All reservations made through lastminuteairdeals.com are subject to the refund policies outlined below:
- If you fail to arrive at the airport before check-in closes, your booking may be marked as a no-show. No-show reservations are completely non-refundable. In rare cases, the airline may offer a waiver at its sole discretion.
- Reservations cancelled on the same day they are made are eligible for a full refund.
- Most bookings completed on lastminuteairdeals.com are non-refundable unless otherwise specified on the booking page or in the confirmation email.
- By making a reservation with us, you acknowledge and accept these refund policies. You may also confirm the specific refund rules for your booking by contacting our customer support team.
- Certain airlines do not offer refunds for specific fare types; however, they may provide future travel credit equal to or less than the amount originally paid.
- The service fee portion of your booking is non-refundable. Service fees may be up to GBP £30.00 for domestic flights and up to GBP £45.00 for international flights.
- If the airline makes a major schedule change of more than 8 hours, you may be eligible for a full refund directly from the airline.
- If your flight is cancelled due to an airline schedule change or due to natural calamities, you may qualify for a full refund from the airline.
- Bookings made using discount vouchers, coupons, or credits are not eligible for cash refunds. Refunds, if applicable, may be issued in the form of equivalent vouchers or credits.
- When you submit a cancellation request, we send an email confirmation acknowledging receipt of your request along with a tracking number. This acknowledgment does not guarantee the approval of a refund.
- Refund processing timelines vary depending on the airline or supplier (consolidators or wholesalers). After we receive your request, we coordinate with them to process the refund or obtain waivers. Once the airline approves the refund, additional time may be required for the refund to appear on your credit card statement. Typically, this process may take up to 60–90 days from the date we receive your request.
- Credit card transaction fees (generally around 4%) are non-refundable under all circumstances. These charges are considered post-booking fees and cannot be reversed by our payment processors.
- Refund or cancellation fees are applied per person, per ticket.
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